- Business Coaching and Mentoring
- Leadership Development
- Management Training
- Sales Training
- Speaking Engagements
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Developing and Maintaining Leadership
“It is not the situation, but the way we respond to the situation that’s important”
Session 1 – Business Basics 101 – the 5 Step Business Planning Process
Where do you want to be in 6, 9 or 12 months down the road – the Vision
o We are all so busy running around in the current economic climate that we have lost sight of our vision, goals and objectives
What do you need to do to achieve your vision – the Strategic Direction
o Agree main areas of focus
How are you going to achieve your plan – the Operational Tactics
o Finalise the tactics
o Agree measurable outputs
Who is going to be responsible
o Which team member
o The timing
o Measure and monitor progress
Session 2 – Increasing Sales
Sales – winning in a downturn
o Positioning your company to take advantage of an economic recovery
o What differentiates you?
o Maintaining profits in a price driven market
o What is your I.P.A.?
Session 3 – The Customer loyalty effect
What are the coffee stains in your business?
Your own gold mine – are you mining in the right places?
What is the lifetime value of one of your customers?
Session 4 – Increasing productivity of your Team
How to get the most out of your people in the current business climate
o How to connect / motivate your team
o How to increase productivity and focus
o Effective delegation
Session 5 – How to regain control of your day
Do you control the day or does the day control you?
o Time management
Session 6– The 1-Degree Difference
Small differences make a big difference
o What are your small differences?
o How will these improve your performance?