- Business Coaching and Mentoring
- Leadership Development
- Management Training
- Sales Training
- Speaking Engagements
Get In Touch
1 Cherry Hill,
Tel: +44 (0) 7801 387 790
Email : firstname.lastname@example.org
Session 1 – Business Basics 101
Where do you want to be in 6, 9 or 12 months down the road?
o We are all so busy running around in the current economic climate that we have lost sight of our vision, goals and objectives
What do you need to focus on in the short term?
o Agree goals and objectives
Why do you need to achieve these goals?
o Look at consequences of non achievement
o Contingency plans
o Agree targets, timelines and measurable outputs
o Agree the operational tactics
o Put in place a feedback loop of progress
Session 2 – Increasing productivity of your Team
How to get the most out of your people in this downturn.
o How to connect / motivate your team
o How to increase productivity and focus
o Effective delegation
Session 3 – How to regain control of your day
Do you control the day or does the day control you?
o Time management
Session 4 – Increasing Profitability
Sales – winning in a downturn
o Positioning your company to take advantage of an economic recovery
o What differentiates you
o Maintaining profits in a price driven market
Sessions 5 – Teambuilding
Why is teamwork important?
What are the benefits of working as a team?
What stops us being a team player?
Better communication / connection with staff and customers
Understanding the differences and learning to work with them.
Session 6 – Providing Outstanding Customer service
What are the coffee stains in your business
The 4 rings of customer service
How to recapture customer loyalty